A couple of months ago I installed PGP Whole Disk Encryption (WDE) for Mac OS X. This software encrypts the entire hard disk and requires pre–boot authentication before allowing Mac OS X to boot. It worked well on Leopard: no slow downs, no faults, simple and effective. I like it.
Now Snow Leopard is out. PGP Inc promised to release a Snow Leopard–compatible version of WDE together with the Snow Leopard release. They failed. Instead they offered a beta program where anybody can sign up. I signed up twice. No good. Not even a single response from PGP.
PGP keeps complete silence about updating WDE for Snow Leopard. I waited for weeks but now I decided to get rid of WDE. It is a bad attitude to customers, when PGP continues to keep silence while users actively ask about the status of the software.
I decided to get rid of WDE and install Snow Leopard. If PGP Inc fails to keep its promises and ignores its customers, than I am no longer a customer of PGP Inc. That ends PGP product usage for me.