Feb 18, 2010

Apple Airport Extreme error -6753

You reset your Apple AirPort Extreme or Time Capsule. You try to connect with AirPort Utility. You get error -6753. You google for it and find that lots of people has this problem but nobody seem to have a solution.
Well, I do.



The solution to this common problem is: enable IPv6 in your wireless network settings (on your computer with AirPort Utility). You will be able to connect to your device. It is because fresh AirPort Extreme (or Time Capsule) use IPv6, not IPv4.
It took me three hours to figure this out. However it is 100% working solution in my case: no IPv6 — no connection to a clean AirPort Extreme or Time Capsule.
Enjoy!

27 comments:

  1. Thanks!!! This fixed my issue too! So nice to not have to reset my router just to find out it stopped working.

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  2. THANK YOU! Fixed both inability to access Airport AND Airtunes at the same time! You should be working for Apple. I can't believe it was this simple.

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  3. Thank you!!!!!!



    This was driving me crazy.

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  4. Same problem here, now it works again. Could not program the new airport at all without ipv6.

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  5. Great!

    I've been 2 hours reading apple forums ... no one mention this.

    thanks

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  6. That was great. Has been searching for hours, when I hit your page.



    Thank you for sharing this info. It solved my problem in minutes.

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  7. I'm getting the error 6753 message. My time capsule works fine with my macbook. I also have it connected to a PC with Xp to use as an external hard drive. Would show up as an X:drive. Was working just fine and now I lost it. My modem is connected to the TC and my computer is connected with and ethernet cable to the TC. I can access the internet so my PC has to see the TC. However, when I open up Airport it doesn't recognize it. I rescan but it can't find it. So, I can't configure anything.Any help?

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  8. Thanks! Had been looking for this for a while.

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  9. I have tried what i believe to be most of the things i have read online. I am unable to get beyond the 6753 error. It shows up in manual setup, as well as simple, continue. I am running on Win XP (SP3)and have the airport directly connected to cable modem and PC.



    thanks for the help

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  10. how to fix this ? I got erroor 6753 spend 4 hours to fix it but now still can't ! make my CRAZY!! where to find the ipv6? how to enable IPv6 in your wireless network settings (on your computer with AirPort Utility)???

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  11. There is also another solution to the problem:



    1. connect to the new network

    2. go to the airport utility and select configure other.

    3. type ip adress 10.0.1.1 as well as the standard passcode which is public

    4. click connect



    This works in win 7



    Brgds

    jesper at Nupo.com

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  12. Hi. same problem error -6753. I googled for two weeks no results to my case. In my appartment I can't access to the TC with airport utility. Everytime I do it the lamping light stops or turn it off. I tried all the solution I found on internet. No results. Four days ago I booked the genius bar and I get my TC with me at work. during lunch time I connected it and suddenly it was working. I could access to everytool via Airport Utility. So I canceled my appointment and in the evening I tried again at home. Nothing again access problem. The day after same story, at work fine at home no. I moved to my brotherinlaw appartment to show him the problem. No problem at all. What's happening? at the genius bar the guy could only change my TC and give me a new one with the same problem.

    Please help me.

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  13. Thanks!



    This solved the problem I was having with a brand-new Airport Extreme with a Vista box.



    I earlier disabled IPv6 to workaround some other issue and when I re-enabled it the Airport utility worked correctly!

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  14. Great!!!

    5 hours spent googling with no result...

    Thank you!

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  15. Doesn't work for me, I can't connect to the thing at all, I either get error 6753 with IPV6 disabled, or 10057 with it enabled :(

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  16. Fantastic. Many thanks.

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  17. I had this problem until I moved the Ethernet cable from a LAN port to the WAN port. As soon as I did that I was able to configure the airport.

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  18. My problem wasn't as simple as the OP's. I had to reset my AX and set it to use 192.168.1.x. Otherwise, my work machine wasn't able to communicate with it. Once I did that, set it to share IP, set up the basic settings (wpa, ssid, etc), everything works fine. Can connect the AX to a hardline in a hotel room and all my devices will connect without having to go through the hotel login screen after doing that once on my PC.

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  19. SERIOUSLY!?!?! Its that freaking easy. Thank you man, you've saved some walls from being punched.



    Way to go Apple, make it so freaking difficult!

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  20. All hail Dmitry! This had me stuck for over an hour until I discovered this solution from you. Happy new year! My multiple iTunes / Airport Express setup is now joyfully playing a song dedicated to Dmitry's wisdom and generous spirit!

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  21. Holly Crap, after hours of screwing with an older Wireless G airport express unit I picked up yesterday, and trying to set it up with my newer, existing airport extreme wireless N system, I finally have conquered it!!! I too had the "error 6753" with everything I tried. At first I couldn't even get the express unit to show up at all, even after factory resetting it multiple times. Then it would appear, disappear, reappear... and then give me the error when trying to log into it.

    Solution for me was to unplug my extreme unit, then plug the express unit directly to my computer with the cat5 ethernet cable. manually enter the ip Address for the G unit which is factory set @ 169.254.143.54 into the "file / configure other " drop down. the default password is "public" for the factory reset units. FINALLY it let me log into it without the error!!! I went into it, changed the password, also set it to "add to existing network" with the WPA2 security and password for my network. MIND YOU- my network was not available, as the extreme was still unplugged. Once I saved all the settings (standard alert to let you know it will be offline), and then plugged everything back in the way it should be with my extreme/computer/etc..... BINGO- it shows up in my itunes. GOLDEN!!! Thank you to everyone that helped prompt me to do more than simply return the item.

    I'm running a Window's XP Machine- FYI.

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  22. I have an older version of airport express so I Can only use airport utility version 5.6 to configure and there is no option in Advanced to change Ipv6....

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    Replies
    1. Most likely your hardware does not support IPv6.

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    2. :( it's so frustrating that if I unplug my airport express, I have to press the reset button and configure it all over again. and it always takes a least 2~3 tries before it connects.

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  23. I got one used from my company. I thought it was a dud. Never had one before and did the factory reset on it. I could connect from my Windows 8 PC, but then got the -5673 error. Read through several forums before seeing this one. I checked my network properties on my PC and IPv6 was off. Turned it on and instantly connected. Thanks!
    Dave

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